How Is Artificial Intelligence Transforming the Insurance Industry? - حکمرانی هوشمند

The development of digital technologies, data analytics and artificial intelligence is reshaping the global insurance industry. Risk assessment, insurance pricing and claims processing increasingly rely on accurate information and automated processes. These changes are improving insurers’ productivity, making services more accessible to customers, and enhancing the speed and quality of service delivery. Seyed Taha-Hossein Madani, head of the Smart Governance Think Tank, told the Smart Governance News Agency that the transformation of insurance goes beyond adopting new technological tools. Moving towards innovative insurance models can enable more accurate decision-making, greater transparency, fewer irregularities and better risk management. Reliable data and stronger links between technology and policymaking can benefit both insurers and policyholders while strengthening economic resilience and the sustainability of business activities.

Madani added that international experience shows how insurers are combining online services, intelligent data analysis and professional risk assessment to develop new business models. These examples can also help inform the future development of Iran’s insurance industry. Telematics and Risk-Based Pricing at Zego

Madani identified Zego, founded in London in 2016, as one example of this transformation. The startup focuses on short-term insurance for drivers working in the gig economy, offering rapid quotations and online insurance management.

Telematics is a key component of Zego’s pricing model. By collecting and analysing vehicle movement data, the technology enables insurers to assess driving behaviour more accurately and estimate risk levels. This can help tailor insurance products to actual circumstances, an approach increasingly used in insurance and transportation. Risk Engineering: Allianz’s Approach to Industrial Insurance …